Privacy Policy

Information We Collect

We collect information to provide better services to our students and clients. The types of information we gather include:

Personal Information You Provide

When you register for our programs or contact us, we collect information such as your name, email address, phone number, and professional background. This helps us tailor our educational content to your specific needs.

Data Type	Purpose	Retention Period
Contact Information	Communication and program delivery	3 years after program completion
Learning Progress	Educational support and certification	Permanent for certification records
Technical Data	Platform functionality and security	1 year from last activity

Automatically Collected Information

Our website automatically collects certain technical information including IP addresses, browser types, and usage patterns. This data helps us improve our platform and ensure security.

How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience and our ability to provide quality education services.

We also use aggregated, anonymous data to understand learning patterns and improve our educational offerings. This research helps us develop more effective teaching strategies.

Information Sharing and Disclosure

We limit sharing of your personal information to specific situations that support your education or are required by law.

Third-Party Service Providers

We work with trusted companies that help us deliver our services, including email providers, payment processors, and learning management systems. These partners are bound by strict confidentiality agreements.

Business Partnerships

For our corporate education programs, we may share relevant progress information with your employer, but only with your explicit consent and only information directly related to your professional development.

Legal Requirements

In accordance with Taiwan's Personal Data Protection Act, we may disclose information when required by law enforcement or to protect the safety of our students and staff.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information.

Data Security Measures

We protect your information using multiple layers of security appropriate for an educational institution handling sensitive learning data.

Technical Safeguards

• SSL encryption for all data transmission
• Secure cloud storage with redundant backups
• Regular security audits and penetration testing
• Multi-factor authentication for staff accounts
• Automated monitoring for suspicious activity

Organizational Measures

Our staff receives regular privacy training, and access to student data is limited to employees who need it for educational purposes. We maintain detailed logs of who accesses what information and when.

International Data Transfers

Some of our educational technology partners are located outside Taiwan. When we transfer your data internationally, we ensure appropriate protections are in place.

We use standard contractual clauses approved by data protection authorities and work only with partners who demonstrate adequate privacy protections. Your data receives the same level of protection regardless of where it's processed.

Cookies and Tracking

We use cookies and similar technologies to enhance your learning experience and understand how our platform is used.

Essential Cookies

These cookies are necessary for our website to function properly, including maintaining your login session and remembering your course progress. You cannot disable these cookies without affecting platform functionality.

Analytics Cookies

We use analytics tools to understand which parts of our courses are most helpful and where students might need additional support. This data is aggregated and doesn't identify individual users.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some platform features.

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. You'll be notified of any important changes through email and announcements on our platform.

Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with any updates, you can exercise your right to data deletion before the changes take effect.

Previous versions of this policy are available upon request for reference and comparison purposes.